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Preguntas más frecuentes

La información que buscas

¿Necesita ayuda? Consulte nuestras respuestas a algunas de las preguntas más frecuentes a continuación. Si no encuentras aquí la respuesta a tu pregunta, ponte en contacto con nosotros.

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  • Can I return my order?
    Please email within 10 days of receipt to discuss return/exchange requirements. If you have ordered a custom fit item these are non refundable as they cannot be resold. You must return the product within 30 days of date of purchase in an unused condition (free of any dog hair etc)
  • How quickly will my order be shipped?
    As a general guideline, most orders are made and sent within 3 working days.
  • I am unsure what colours to choose can you help?
    Absolutely! There is a colour chart on the drop down menu that will help you see all the available colours also check out our social media Instagram and Facebook where pictures are regularly posted. If you are still in doubt then feel free to contact me and I can put colours together and advise accordingly.
  • Do you offer giftcards?
    Yes, we have e-gift cards available to purchase online. When you purchase you can choose the recipients email address and date you would like it sent. They will be sent the personalised e-gift card with a unique code they can enter at checkout to redeem
  • How much will shipping cost?
    UK Shipping with Royal Mail £3.50 for 2nd class or free on orders over £50 £4.50 for 1st class International shipping costs vary and are calculated at checkout depending on size of the order and location. All international orders are sent tracked.
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